How can we help you?

Steps to take after receiving a car rental request

Steps to take after receiving a car rental request:

  1. Confirm availability: Check your calendar to make sure your car is available during the requested rental period.
    Review rental details: Review the rental details provided by the renter, including the rental period, pick-up and drop-off locations, and any additional requests or requirements.
  2. Accept or decline the request: If you are available and willing to rent your car to the renter, accept the request. If you are not available or uncomfortable with the renter's request, decline the request.
  3. Communicate with the renter: After accepting the rental request, communicate with the renter to confirm rental details and organize pick-up and drop-off of the car. Make sure to answer any questions the renter may have and provide necessary instructions.
  4. Prepare the car: Before the rental period begins, make sure the car is clean and in good condition. Check the fuel level and mileage, and record any existing damage or issues.
  5. Meet the renter and check their driver's license: When meeting the renter to hand over the keys, check their driver's license to make sure it is valid and matches the name on the rental agreement. Verify their identity to ensure the safety of your car.
  6. Collect payment: If the rental fee was not paid in advance through the website, collect it from the renter at the time of pick-up.
  7. Check the car upon return: When the rental period is over, check the car for any damage or issues. Record the fuel level and mileage, and collect the keys from the renter.
  8. Leave a review: After the rental is complete, leave a review for the renter and their experience with renting your car on the KARAM website. This will help other car owners and renters in the future.
Do you think this article is useful?